Log File Provision¶

Service Description v6.0 | 06.03.2026

This service will be discontinued as of February 28, 2026.

Would you like to continuously analyze and optimize your digital offering individually, or evaluate conspicuous features independently in order to optimally improve the content structures of your offering through transparent insight?

You'll receive data privacy-compliant raw log file data with various parameters, such as document referrer, browser type, and INFOnline-typical key figures like code and offer identifier.

In other words: You always have your raw data right in view!

Scope of service¶

As part of the Log File Provision service, you are provided with raw logfile data that contains information about the measurement pulses that enter the measurement system for your digital offer. The following parameters are made available to you: document referrer, pixel referrer, browser type, resolution, device information, and the INFOnline-typical key figures such as code, offer identifier and comment.

The data is accessed via an HTTP API from which you can download the log files manually or automatically using curl or a comparable HTTP client.

Order¶

The Log File Provision service is ordered via the INFOnline Order Center. The service can be booked for any registered digital offering.

Provision¶

• The raw log data is provided via an HTTP API at https://log.ioam.de/<offer_identifier>.
• In the setup or confirmation e-mail, the client receives the associated credentials (username and password for HTTP Basic Auth).
• The username corresponds to the offer identifier (site_id).

The service as well as the mail with all necessary information will be provided within 3 working days.

Data availability¶

• The log data is available with a delay of approximately 10 minutes after the end of the requested time range. If a time range is not yet available, HTTP status code 503 is returned with a Retry-After header.
• The log file data is stored for a maximum of 90 days, after which the data is no longer available.
• A separate data backup outside this period does not take place.
• The availability of the log file provision is 99 percent.
• However, there is no entitlement to subsequent delivery of log file data in the event of technical failures.

Term¶

The service term applies from the time of setup until the service is terminated or the metering contract for the corresponding digital offer is terminated.

If the log file provision is set up before the 15th of a month, this month is counted as a full month. If the log file provision is set up after the 15th of a month, the term of the service begins on the 1st of the following month.

Cancellation¶

The notice period is always 4 weeks to the end of the quarter. It is sufficient to send an e-mail with the reason for termination to the following address: service@infonline.de. If you cancel the measurement of the digital offer, the service will automatically expire.

Costs¶

Invoicing takes place quarterly in advance.

The costs consist of a one-time setup fee of 100€ and an annual fee based on the following assessment basis:

The discount regulation is not applicable to the prices of the Log File Provision service. All prices are exclusive of the statutory value added tax.

Technical information¶

Log file delivery¶

The log file data is accessed via an HTTP API at:

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https://log.ioam.de/<offer_identifier>

Authentication is performed via HTTP Basic Auth. The username must match the offer identifier, the password is provided during setup. Data transfer is encrypted via SSL.

Download options¶

Full day (without time parameter):

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curl -u <offer_identifier>:<password> \
  "https://log.ioam.de/<offer_identifier>?date=2026-03-01" \
  -o events.log.gz

5-minute time window (with time parameter):

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curl -u <offer_identifier>:<password> \
  "https://log.ioam.de/<offer_identifier>?date=2026-03-01&time=10:05" \
  -o events.log.gz

The time parameter specifies the end of the 5-minute window. time=10:05 returns data from 10:00 to 10:05 UTC. The value must be a multiple of 5 minutes (e.g. 10:00, 10:05, 10:10, ...).

The special case time=00:00 returns the time window 23:55–00:00 of the previous day.

If the date parameter is omitted, yesterday's date is used by default.

Parameters¶

Response¶

• Content-Type: application/gzip
• Content-Disposition: attachment; filename="<offer_identifier>_YYYYMMDD_HHMM.log.gz"
• Body: gzip-compressed, pipe-delimited log lines (14 fields per line)

HTTP status codes¶

Health check¶

An unauthenticated health check endpoint is available at https://log.ioam.de/health.

Log file data¶

Data fields in log lines

Each log line contains 14 pipe-delimited (|) fields. Pipe characters within field values are automatically removed.

Example: Excerpt from a downloaded log file

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1380279169.342900|193.46.63.0| |de.ioam.de|OK N4 N9|000605e97501e61fd50f475930001|ap=0&cb=0007&cn=de&co=a%20comment&cp=sus&cs=z26cu9&ct=0000810141&dc=web&id=qpc1so&it=mm&la=1380273421&lo=DE%2FNordrhein-Westfalen&lt=1380279168058&mo=1&mv=1.8.0&pt=CP&sc=yes&st=infonlin&ur=www.infonline.de&vr=5.4.0&vs=1.0.0&xy=1920x1080x24|i00=00145b9eb35278f965242b3dc0001%3B5242b4a4%3B53c79048|Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0|https://www.infonline.de/de/service-support/|015|web|OK|OK

Explanation of data fields¶

Explanation of parameters (field 7)¶

The following parameters may be present in field 7. Not all parameters are always available — availability depends on the integration type and web sensor version.

Explanation of status codes (field 5)¶

JSON data fields in app log files¶

In app measurement, additional data is transmitted by the library in JSON format:

• ae (native apps): Events in the native part of an app
• mi (hybrid apps): Events in the hybrid part of an app (e.g. content from web page)

This JSON data is included in the parameters field (field 7) as a URL-encoded JSON string.

JSON data structure: