Monitoring active codes¶
Monitoring "over 3,000 active codes"¶
A digital site may have a maximum of 3,000 active codes. Active codes are all codes (including allocated, unallocated, deleted or permanently blocked codes, see section [Code Status] https://docs.infonline.de/infonline-measurement/en/manuals/kundencenter/code-management/ )) that have at least 1 page impression within the last 90 days.
Monitoring includes the daily display of the number of active codes on the dashboard of the INFOnline Customer Center. In addition, the number of active codes per digital site is checked continuously at the beginning of each month, and sites with more than 2,800 active codes are automatically notified.
The service monitoring of the maximum number of active codes cannot be ordered separately, but is provided directly with the registration as well as with the technical setup of your digital site (=assignment of the site ID). The customer will be notified by e-mail as well as via the 'Mailbox' modules and the 'Basic Monitoring' portlet in the INFOnline Customer Center.
The service Monitoring of active codes is provided as part of the regular customer contract. Accordingly, the term starts with the registration as well as with the regular setup of a digital site for measurement and ends when the customer contract for a digital site is terminated.
No separate cancellation is required for this service, if you cancel the metering of the digital site, the service will automatically expire.
In the event that the maximum specified number of 3,000 active codes is exceeded, the following fees will be charged per digital site:
|Number of active codes
|Fees per quarter & digital site
|up to 3,000 active codes
|free of charge
|3,001 - 5,000 active codes
|5.001 - 8.000 active codes
|8.001 - 10.000 active codes
|from 10.001 active codes*
(*) Please note that data processing, the display of your digital site and the use of INFOnline Tools will only function if fewer than 10,000 codes are displayed in the Customer Center. If there are more codes, data processing as well as the functionality of the tools cannot be guaranteed.
In case you use too many codes in the Customer Center, please contact the support (support@INFOnline.de) to have the codes deleted from the system. Please note that deletion is a chargeable service. You can also get more information about this from the support.